Tuesday, December 8, 2009

Leadership Experience

My personal best leadership experience was at work over the summer. I work at Cinemark Harbor 12 and I am employed as an usher. An usher's job entails cleaning theaters, seating customers, and general maintenance of the complex. On a busy Saturday afternoon my assistant managers appointed me the head usher. My job was to make sure the theaters, lobby, and restrooms remained clean throughout the night. I had to appoint my fellow ushers to specific tasks in order for the night to run smoothly. I also had to assign my co-workers their breaks. In my situation communication was essential. I had to make sure all 8 of us were on the same page. By asking my employees to check in with me after each theater and task was completed I was able to ensure that no tasks were left undone. Also, by asking my coworkers to communicate with me on when they would like to take their breaks I was able to make sure we were not understaffed in a theater rush. At the end of the night I think my fellow coworkers and I had more respect for one another. I was not a power hungry leader, I helped my employees complete tasks and was sympathetics towards the needs of others. I think this helped my fellow coworkers adjust to having a person their age in charge. This was a difficult and fun leadership experience that has allowed me to become a more confident person.

3 comments:

  1. I think you really worked well with the people you were leading and being able to keep everyone on the same page was important.

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  2. I agree with Luis. I also think that your example demonstrates the importance in both verbal communication and communication through actions.

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  3. Dillon, you are doing some nice things with your blog! I like the title -- creative and "you own" but also still tied to the subject. I also like the roll of leadership articles on the side. This adds value to your blog and is very tied to the topic.
    Your posts are generally quite good. I would have liked to see more reflection on what you heard from Ms. Lyon rather than just her answers. What did she have tell you that related to our in class discussion? As we post moving forward, try to pull class discussions into your posts! Nice work!

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